Terms Of Service

Effective from: July 21, 2025

AHARSHI, a brand operated under Indian law by Rajendra Enterprises, is located at Ground Floor, 37-2-2/2, Jain Complex, Market Street, Near Subhash Road, Kakinada, Andhra Pradesh, 533001 (GST No. 37DBNPJ3496L1ZU). We operate the website www.aharshi.com as an online platform for purchasing jewellery. By accessing or using this website, you agree to comply with all applicable terms, conditions, and policies, which may be updated from time to time. AHARSHI reserves the right to refuse service or deny website access to any user at its sole discretion without prior notice or explanation. All legal disputes shall be resolved under the jurisdiction of courts located in Kakinada, Andhra Pradesh.

Throughout this website, the terms “we,” “us,” and “our” refer to AHARSHI. By visiting our website or making a purchase, you engage in our “Service” and agree to be legally bound by these Terms of Service. These terms apply to everyone who interacts with the site — including visitors, customers, merchants, vendors, or content contributors. If you do not agree to these terms in full, you should not access the site or use any of our services.

We may add new features or tools to the website at any time, and these too will be governed by the Terms of Service. We reserve the right to update or modify the terms by posting changes on this page, and it is your responsibility to check periodically for updates. Continued use of our website after such changes are posted implies your acceptance of the revised terms.

1. Eligibility & Use of Website

You must be at least 18 years old or have obtained the necessary parental or guardian consent to access this site. The use of this website is subject to compliance with all applicable laws and regulations. You agree to provide accurate, complete, and current information while using our website or services.

We reserve the right to deny or restrict access to the website, suspend accounts, or cancel orders at our discretion without prior notice, especially in cases involving suspected fraud, misrepresentation, or misuse of our services.

2. Orders, Pricing & Product Information

All orders placed through our website are subject to acceptance and availability. We reserve the right to limit or cancel quantities purchased per person, per household, or per order at our discretion.

Product prices and descriptions are subject to change at any time without notice. While we strive for accuracy in our listings, AHARSHI does not guarantee that product descriptions, pricing, images, or other content are error-free. In case of any inaccuracies or errors, we reserve the right to cancel or refuse any affected orders.

You agree to provide accurate billing and shipping information. We may contact you to verify your order or request additional details.

3. Modifications to Services and Terms

We reserve the right to modify or discontinue any service or product offering without notice. Any new features or updates to our website shall also be subject to these Terms.

We may revise these Terms at any time by updating this page. It is your responsibility to review the most current version regularly. Continued use of the site after any changes constitutes your acceptance of the updated terms.

4. Payment Terms

We accept multiple secure payment methods including Razorpay, Cashfree, UPI, PhonePe, Google Pay, Debit/Credit Cards, and Net Banking. All transactions are processed in Indian Rupees (INR) through trusted third-party gateways that comply with PCI DSS and other applicable data protection standards.

To prevent fraudulent activity, AHARSHI reserves the right to verify identity, withhold processing, or cancel any order at our discretion if suspicious activity is detected. If required, you may be asked to provide additional documentation to validate your transaction.

Currently, we do not offer EMI or Pay Later options. Should these features become available in the future, they will be clearly communicated on our checkout page or updated in this section. For a smooth checkout experience, please ensure accurate payment and billing details.

5. Intellectual Property & User Content

All content on our website, including logos, text, images, graphics, product photos, and software, is the intellectual property of AHARSHI and protected under Indian intellectual property laws.

You are not permitted to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without express written permission from us.

Any feedback, reviews, suggestions, or other submissions you provide (collectively, “User Content”) may be used by us without restriction. You grant us a worldwide, royalty-free license to edit, publish, reproduce, and distribute such content.

6. Third-Party Services & Links

Our website may include access to third-party tools, services, or websites that are not affiliated with us. We do not monitor or have control over these external platforms.

Use of third-party services is at your own risk and is subject to their terms of service and privacy policies. We are not liable for any harm or damages related to the use or reliance on content from third-party websites.

7. Prohibited Conduct

You agree not to use the website or its services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To infringe upon our intellectual property rights or the rights of others
• To submit false or misleading information
• To upload or transmit viruses or malicious code
• To interfere with the security features of the website
• To harass, abuse, or harm others

Violation of any of these provisions may result in immediate termination of your access to the website and may lead to legal action.

8. User-Generated Content & Reviews

By submitting any content (such as product reviews, testimonials, comments, or images) on our website, social media platforms, or through any channel associated with AHARSHI, you confirm that such content is original, accurate, and does not violate any laws or third-party rights.

You agree not to post any content that is offensive, defamatory, unlawful, misleading, or infringes on any rights. AHARSHI reserves the right to review, moderate, or remove such content at its sole discretion, without obligation.

By submitting any user-generated content, you grant AHARSHI a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, display, reproduce, modify, and publish the content for marketing, promotional, and other business-related purposes.

AHARSHI is not responsible or liable for user content posted by others, even if displayed on our platforms.

9. Privacy & Communications

Your submission of personal data through the website is governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your data as described therein.

You also consent to receive transactional and promotional communications from AHARSHI via email, SMS, or phone calls. These communications may continue even if your contact number is registered on a Do Not Disturb (DND) list under TRAI guidelines.

10. Disclaimer of Warranties & Limitation of Liability

All products and services offered by AHARSHI are provided on an “as is” and “as available” basis without any warranties, express or implied. We do not guarantee that the product descriptions, images, pricing, or any other content on the site are free from errors or inaccuracies. While we strive for the highest standards of accuracy and representation, the actual appearance of products may vary slightly due to factors such as lighting conditions during photography, individual screen settings, or the handcrafted nature of the items.

AHARSHI is not liable for any delay, damage, or loss caused during the shipping or delivery process once the product has been handed over to the courier or logistics provider. Any delays due to weather, transportation issues, strikes, or operational challenges on the part of third-party delivery services are outside our control. Customers are encouraged to track their orders using the courier’s tracking tools and to contact the courier directly for any delivery-related concerns.

To the fullest extent permitted under applicable law, AHARSHI disclaims all liability for damages of any kind, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from the use of our website, products, or services. This includes, without limitation, any errors or omissions in content, loss of data, business interruption, or loss of profits, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless AHARSHI, its affiliates, officers, employees, and suppliers from any claim, liability, or demand arising out of your breach of these Terms or violation of any applicable laws or third-party rights.

12. Termination & Survival

We may suspend or terminate your account and access to our services at any time for any breach of these Terms. Upon termination, your obligations under these Terms shall survive, including indemnification, limitations of liability, and ownership provisions.

13. Governing Law & Jurisdiction

These Terms and any related policies shall be governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Kakinada, Andhra Pradesh.

14. Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, the following grievance officers are designated for consumer complaints:

The Grievance Officer shall acknowledge the complaint within 48 hours and redress the grievance within 1 month from the date of receipt.

Important Note: Consent to Communication

By using our services, you consent to receive transactional and promotional messages from AHARSHI via SMS, email, or phone calls, including through third-party service providers. This consent applies even if your contact number is registered under the Do Not Disturb (DND) or National Customer Preference Register maintained by TRAI.

You agree not to hold AHARSHI or its service providers liable for any such communications made in compliance with applicable regulations.

Legal Disclaimer

All website policies, including but not limited to our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy, are subject to change without prior notice. For the most updated versions, please refer to the respective pages on our website or contact our customer support.